Privacy Policy

Last Updated: June 6, 2026

The WheelchairPreneur LLC, operating its digital marketing, automation, and AI receptionist services under the brand name TWP Digital, respects your privacy. This Privacy Policy explains how The WheelchairPreneur LLC collects, uses, protects, and handles personal information when you visit our website, submit a form, book an appointment, request a demo, communicate with us, or use our services.

This Privacy Policy applies to information collected through our website, landing pages, forms, calendars, chat widgets, phone calls, email communications, SMS/text messaging, voicemail communications, advertising campaigns, and related digital services.

The WheelchairPreneur LLC serves customers and prospects throughout the United States.

By using our website or submitting information to The WheelchairPreneur LLC, you agree to the practices described in this Privacy Policy.

Information We Collect

The WheelchairPreneur LLC may collect the following types of information:

Name

Email address

Phone number

Business name

Website URL

Business address or mailing address, when provided

Appointment or demo booking details

Messages, form submissions, chat conversations, and call-related information

Information about the services you request or inquire about

Communication preferences

Payment-related information, when applicable

Basic website usage information, such as pages visited, device type, browser type, referral source, and general activity on our website

Information collected through cookies, tracking pixels, analytics tools, forms, calendars, and automation systems

We may also collect information related to customer service, sales inquiries, appointment reminders, demo requests, onboarding, billing communications, and ongoing service support.

How We Collect Information

The WheelchairPreneur LLC collects information when you:

Visit our website or landing pages

Submit a contact form, quote request, demo request, or lead form

Schedule an appointment, consultation, or demo

Communicate with us by phone, email, SMS, web chat, or voicemail

Respond to an advertisement or marketing campaign

Opt in to receive SMS/text messages or email communications

Interact with our CRM, funnels, calendars, forms, or automation workflows

Provide information during a business consultation, onboarding process, or service request

Make or attempt to make a payment for services, when applicable

We may also collect limited technical information automatically through cookies, tracking pixels, analytics tools, and similar technologies.

How We Use Information

The WheelchairPreneur LLC uses collected information to:

Respond to inquiries and service requests

Schedule and confirm appointments, consultations, and demos

Provide information about our AI receptionist, automation, CRM, funnel, and digital marketing services

Send requested information, updates, reminders, and follow-ups

Provide customer support

Manage client relationships

Operate our CRM, forms, calendars, funnels, automations, and communication systems

Process payments, when applicable

Improve our website, marketing, services, and customer experience

Send email or SMS communications when consent has been provided

Maintain records of communications, appointments, and service activity

Comply with applicable legal, regulatory, carrier, and messaging compliance requirements

The WheelchairPreneur LLC does not sell, rent, or share customer lead data for promotional use.

SMS & Communications

The WheelchairPreneur LLC may communicate with customers, prospects, and website visitors through SMS/text messaging, email, phone calls, voicemail, and other business communication methods.

Users may opt in to receive SMS/text messages by submitting a website form, booking an appointment, requesting a demo, completing a lead form, contacting us through our website, communicating with our business, or otherwise providing clear consent to receive text messages from The WheelchairPreneur LLC or TWP Digital.

SMS messages may include:

Appointment confirmations

Demo booking confirmations

Appointment reminders

Follow-up messages related to inquiries

Service updates

Customer support messages

Requested information about our services

Limited marketing or promotional messages, only when proper consent has been provided

Message frequency may vary. Message and data rates may apply.

Consent to receive SMS/text messages is not a condition of purchase. You may choose not to opt in to SMS communications and may still contact us by other available methods.

To opt out of SMS messages, reply STOP at any time. After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed.

For help, reply HELP or contact us using the contact information listed in this Privacy Policy.

The WheelchairPreneur LLC does not sell, rent, or share SMS opt-in data or SMS consent for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing Policy

The WheelchairPreneur LLC does not sell, rent, trade, or share customer lead data for promotional use.

We may use trusted service providers and technology platforms to help operate our business, provide services, manage communications, host websites, process forms, manage appointments, send emails, send text messages, operate voice AI receptionist services, and support customer service. These providers are only permitted to process information as needed to support the services we provide.

The WheelchairPreneur LLC may use service providers for:

CRM and automation services

Website and funnel hosting

Appointment scheduling

Email delivery

SMS/text message delivery

Phone and call tracking services

Voice AI receptionist services

Customer support

Analytics and website performance

Payment processing

Workflow automation and software integrations

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer opt-in data is never sold, rented, or shared for marketing. SMS consent is not shared with affiliates or third parties for marketing or promotional purposes.

Cookies & Tracking Technologies

The WheelchairPreneur LLC may use cookies, tracking pixels, analytics tools, advertising pixels, and similar technologies to help operate our website, understand visitor activity, improve user experience, measure advertising performance, and support marketing campaigns.

These technologies may collect information such as:

Pages visited

Time spent on pages

Device and browser type

Referral source

General interaction with our website or ads

Conversion activity, such as form submissions or appointment bookings

The WheelchairPreneur LLC is not currently running paid advertising campaigns, but may use advertising platforms in the future. If advertising tools, cookies, tracking pixels, or analytics tools are used, they will be used to support website performance, service delivery, marketing measurement, and business communication.

You may be able to control cookies through your browser settings. Disabling cookies may affect how certain website features function.

Data Security Practices

The WheelchairPreneur LLC takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or improper disclosure.

These measures may include:

Use of secure CRM and communication platforms

Access controls

Password-protected systems

Limited access to customer information

Secure handling of form submissions, conversations, appointments, and payment-related information

Use of service providers that maintain security practices appropriate for their services

No method of online transmission or digital storage is completely secure. However, The WheelchairPreneur LLC takes privacy and data protection seriously and works to protect information using reasonable safeguards.

Data Retention

The WheelchairPreneur LLC retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer communication, appointment management, service delivery, legal compliance, dispute resolution, recordkeeping, and business operations.

We may retain contact records, communication history, appointment information, consent records, and service-related information for as long as needed to provide services, maintain business records, comply with applicable requirements, or support ongoing customer relationships.

SMS opt-in and consent records may be retained as needed to document compliance with messaging requirements.

Third-Party Services

The WheelchairPreneur LLC uses GoHighLevel as its primary CRM, funnel builder, automation platform, appointment scheduling system, and communications platform.

GoHighLevel acts as a data processor and technology platform that helps The WheelchairPreneur LLC manage:

Contact records

Forms and landing pages

Funnel activity

Website inquiries

Conversations

Appointment calendars

Automation workflows

Email communications

SMS/text messaging

Phone calls

Call tracking

Voice AI receptionist services

Customer relationship management

The WheelchairPreneur LLC may also use other service providers to support website hosting, email, communications, payments, phone service, automation, and business operations. These may include Google Workspace, Stripe, Zapier, LC Phone, UniTel Voice, and other similar service providers.

These service providers are used only to support business operations and service delivery. They are not permitted to use mobile opt-in data or SMS consent for their own marketing or promotional purposes.

Your Rights & Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to:

Request access to personal information we maintain about you

Request that inaccurate information be corrected

Request deletion of certain personal information

Opt out of marketing communications

Opt out of SMS/text messages

Limit certain types of communication

Request information about how your data is used

To make a privacy-related request, contact The WheelchairPreneur LLC using the contact information listed in this Privacy Policy.

Opt-Out Instructions

You may opt out of email marketing by clicking the unsubscribe link included in marketing emails.

You may opt out of SMS/text messages at any time by replying STOP to any text message from The WheelchairPreneur LLC or TWP Digital.

For help with SMS messages, reply HELP.

You may also contact us directly to update your communication preferences.

After opting out, you may still receive non-marketing communications when necessary, such as responses to direct inquiries, service-related messages, billing-related communications, or legally required notices.

Children’s Information

The WheelchairPreneur LLC does not knowingly collect personal information from children under the age of thirteen.

Our website, services, funnels, forms, and communications are intended for business owners, entrepreneurs, professionals, and adults seeking business-related services.

If we learn that we have collected personal information from a child under thirteen without appropriate consent, we will take reasonable steps to delete that information.

Changes to This Policy

The WheelchairPreneur LLC may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on our website with a revised “Last Updated” date.

Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, your personal information, or your communication preferences, you may contact The WheelchairPreneur LLC using the information below:

The WheelchairPreneur LLC
Operating Brand: TWP Digital
13475 Atlantic Boulevard, Unit 8 #735
Jacksonville, Florida 32225
Website: https://thewheelchairpreneur.com
Email: [email protected]
Phone: 1-877-789-2776

You may also contact us through the contact form available on our website.

Last Updated: June 6, 2026